We respect your privacy and will take all reasonable measures to protect your personal information and to keep it confidential, even when you are no longer our client.

We subscribe to Section 51 of the Electronic Communications and Transactions Act 2002 (ECT Act), which makes sure that:

We will only collect, disclose, collate, process and store (use) your personal information with your express written permission unless legally required to do so, and will only use such information for the lawful purpose for which it is required. 
We will disclose in writing, the specific purpose for which we use, request and store your personal information. We will also keep a record of that personal information and the specific purpose for which we collect it. 
We will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give us your express written permission to do so, or unless we are permitted to do so by law. 

In terms of the ECT Act we may only disclose your personal information without your consent:

  • If we are required to do so by law or a court order;
  • If disclosure is in the public interest;
  • If disclosure is in the Bank’s interest;
  • With your implied consent.